ALTERIOR

Who are we

alterior studio

This policy sets out how we will use your personal data. alteriorstudio is committed to protecting your personal data and takes the security of your information very seriously. We have strict security measures to protect your personal data. This includes robust security procedures and encrypting electronic offline records and restricting online information. If you have any concerns or would like to contact us about any aspect of this policy, please get in touch through the contact details at the bottom of this statement.

The information we collect about you and its sources

We will collect personal data from you when you visit our website, enquire about an item and complete our contact form. We may ask you for the following types of information:
• Contact Details such as name, email and phone number.
• If you make a purchase we will ask for your address to fulfil your order.
• Transactional details in order to fulfil your order.

How we use your personal data
alteriorstudio will use your personal data for the following reasons

Contact Details:
Name, Email, Phone Number

If you use our Contact Us page then we will see your name, email address and phone number if you provide it. We will use this data to fulfil the request of getting in contact with yourselves.

Address
If you place an order we will use your name and address to fulfil the order request.

Transactional Details
In order to fulfil your order.

Email Address
If you choose to sign up to marketing then we will use your email to contact you about relevant products and services.

Who we may pass your data on to
We do not pass your data onto any third parties, however, inadvertently our Mail providers will have access to your name and address when deliveries are in place. We may also disclose your personal information to third parties in the following circumstances:
1. Where we sell any of our business and/or assets to a third party
2. Where we are legally obliged to disclose your information.
We do not share your information with third parties for commercial purposes without your permission but anonymised and statistical information generated by your data may be made available to other organisations and researchers. In exceptional circumstances Regulators and law enforcement agencies may also request your information from us and we will provide them with your information only when there is a legal basis to do so. If we suspect someone has committed fraud we’ll note it in our records and may share the information with others that we deem relevant – such as the Police.

How we transfer and store your personal data
Your personal information will be retained for up to 7 years in line with FCA rules. We minimise the data that we store for this length of time, and only store what is necessary to meet FCA laws. Your personal data may be stored or accessed by our staff, however we restrict the amount of data available and have suitable controls in place to protect your information. Marketing Communications and your choices We may contact you from time to time with special offers and events that you might be interested in, you can opt-out at any time by contacting us.

Your rights
You have the right to know what personal data we hold about you and to be provided with a copy and to have any inaccurate information corrected. You may also have rights to restrict some of the processing we have described above or withdraw any consent you may have given us. If you have any questions about this or would like to exercise your rights, please contact us with the details below.

Contact
If you have any questions about this notice or about how we process your personal data, please contact us directly at: enquiry@alteriorstudio.co.uk